Welcome to euro2024-atos.net.
As a global organization with legal entities in 69 different countries and over 105,000 employees, Atos recognizes the importance of data privacy for our customers and employees alike. We understand that by allowing us to process your data we must be vigilant in our security and data privacy practices. Atos will adhere to its internal policies, procedures, and Binding Corporate Rules while continuing to stay up to date on the latest privacy laws worldwide.
Our Privacy Notice informs you about Atos’s privacy practices and of the choices you can make regarding the processing of your data, and how to exercise your rights in relation to your personal data. This Privacy Notice applies to all Atos Entities Globally and its affiliates. Atos may provide additional data privacy notices to applicable laws for specific territories and regions. Those privacy policies can be found on country-specific pages and are to be read in conjunction with this privacy notice.
Atos’s privacy notice does not apply to any personal data we process on behalf of our clients. The data processing contracts that we have with our clients dictate how we are to process your personal data on our clients’ behalf. If you are a customer or employee of one of Atos’s clients and have questions or concerns pertaining to the processing of your personal data, we recommend that you contract them directly. This Privacy Policy is designed to communicate our practices in terms of the collection, use and disclosure of information that you can provide via this site. We recommend that you read this entire Privacy Policy before using this site or send information through it.
What is Personal Data?
Personal data may be any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, identification number, location data, an online identifier or to one or more factors specific to that natural person.
Data Collection
Your personal data can be collected either directly or indirectly.
It can be collected directly when, for instance, you voluntarily submit it for subscribing to our newsletter online, or when completing the website contact form. When accessing these pages, you will be provided information about the collection of your personal data and will be able to give – or decline to give – your consent.
Your personal data can be collected indirectly when using cookies on our website and other technologies. Atos intends to collect information such as the number of visitors, as well as user’s last visit date and consulted page and visit duration. Please refer to the “cookies and other tracking technologies” for additional information.
If you interact with us in response to marketing activities, such as an email campaign, we will be able to access certain information about such interaction, such as the nature of your response.
Atos is a worldwide organization. Therefore, please consider that we have distinct legal entities, country affiliates and subsidiaries in many parts of the world. Our internal processes and infrastructure are international in scope and nature and will cross country borders. Therefore, you should be aware that we may share your personal data with other entities of Atos and transfer it to countries in different parts of the world where we have data centers or where we do business, including those located outside the European Union (EU). The international transfer of personal data will be covered by Atos standards as set forth in the Atos Binding Corporate Rules.
By using this site, you agree to the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy. For personal information, by consenting electronically, you consent to the collection, use and disclosure of that information in accordance this privacy policy.
Purpose of processing
We use your personal data for the following purposes:
Unless stated otherwise, we may use the information collected on this site to improve the content of our site, customize the site to your preferences, communicate information to you (if you have them requested), dealing with your enquiries and requests, and administering accounts relating to Atos and the Atos EURO 2024 Ticket Program. In addition, we can make full use of all information acquired through this site that is not in the form of personal information.
If you provide personal information to this site, we may combine such information with other actively collected information, unless otherwise specified at the time of collection.
Who can access your personal data?
We may disclose personal information you provide on this site to other iLUKA operating companies worldwide in connection with the Atos EURO 2024 Ticket Program services that are being provided to Atos. In those instances, iLUKA agrees to treat it in accordance with this Privacy Policy and use it for the same purposes. We may also disclose the personal information you provide via this site to third parties other than the iLUKA operating companies or to respond to requests from law enforcement or where required by applicable laws, court orders or government regulations. Including only:
1. contractors we use to support our business (such as fulfilment services, technical support, delivery services and financial institutions), and in this case, we will require such third parties to agree to process your information in accordance with this Privacy Policy;
2. contractors or service providers we use to deliver the Atos EURO 2024 Ticket Program (such as UEFA);
3. in relation to the sale, lease or other transfer of the business of this site to which the information relates, in which case we will require such buyer to agree to process your information in accordance with this Privacy Policy and use it for the same purpose as we do;
4. Atos and UEFA.
The collection, use, and disclosure of information contemplated in this Privacy Policy may involve a transfer of the information to jurisdictions located outside your country of residence that may not have equivalent laws and rules regarding personal information. Atos will make sure that in all these cases, all measures necessary under the applicable law will be implemented.
Retention Period
Personal data will be retained no longer than 4 months from the date of termination of the Atos EURO 2024 Ticket Program, unless applicable laws and regulations require otherwise.
Cookies and other tracking technologies
Atos is committed to comply with the EU Directive on privacy in electronic communications. For this purpose, we have developed the following notice which intends to give you all the keys to manage the cookies we use while you’re visiting our website.
What is a Cookie? Cookies are small files which are downloaded on to a device when the user accesses certain websites. The piece of information is then sent to the original website when the user visits the page again or when he/she visits a website that recognizes the cookie. Cookies allow a website to recognize users, to understand the users’ navigation on different websites, thus facilitating user’s navigation, save his/her preferences and improving his/her utilization of the website. Cookies can have different objectives and utilities. For more information about cookies, visit the following websites: www.allaboutcookies.org and www.youronlinechoices.eu
Atos Cookies We intend to ensure that you enjoy your experience on our website. For this reason, when visiting our Atos website, cookies are installed on the computer.
When surfing on Atos website(s), data logs of your surfing activity may be collected with the purpose of understanding aggregate usage of features and pages and the purpose of contacting and conducting real time chats with our support professionals. For this very purpose we use Matomo and Marketo.
In order to optimize the atos.net website for future usage, we use the web analysis tool Matomo on premise. This enables us the analysis of your usage of the atos.net website. It is not possible to attribute the hereby collected data to any distinct person. The noted IP-address is anonymized immediately. After temporarily securing the shortened IP-address for the purpose of analysis of user behaviour it will be deleted completely. Without this data, we would not be able to provide you the service we are currently offering to you. Your data will be used only to improve the user experience on our website and help you find the information you are looking for.
Purpose of the Cookies Please note that these settings are only valid for the pages created and owned by Atos. When we imbed a link to external websites and that you click on these links you leave our website and therefore the settings and policy applying to our website no longer applies. You should consider the new website cookies policy and settings.
Atos Cookie Table
Session cookie or permanent cookie
‘Session’ cookies remain in your browser during your browser session only, i.e. until you leave the website.
‘Persistent’ cookies remain in your browser after the session (unless deleted by you).
Utility Cookies
Necessary Cookies – There are essential for the user navigation and allow to give access to certain functionalities such as secured zones accesses. Without these cookies, it won’t be possible to provide the service.
Performance Cookies – Collect information about your use of the website, such as webpages visited and any error messages; they do not collect personally identifiable information, and the information collected is aggregated such that it is anonymous. Performance cookies are used to improve how a website works.
Functionality Cookies- Allow the website to remember any choices you make about the website (such as changes to text size, customized pages, user name, language) or enable services such as commenting on a blog.
Targeting Cookies – Cookies used to deliver advertisements more relevant for you, limit the number of times you see an advertisement; help measure the effectiveness of the advertising campaign; and understand people’s behaviour after they view an advertisement.
First Party/ Third Party Cookies
First party cookies are set and used uniquely by Atos
Third party cookies are either set-up by and/or used by a third party, other an Atos
Where the cookie is mandatory, “NA” can appear in the part “How to disable / enable this cookie”.
Download the Atos.net cookie table in PDF format.
Changes to this Policy Matomo on premise Analytics, Google Dialog flow & Olark Chat: refer to paragraph “Atos Cookies”. If you have any questions refer to paragraph “Your rights”.
Your rights
You have the right:
- to information regarding how your personal data is processed.
- of access your personal data processed by Atos.
- to erasure which allows you to require your personal data to be deleted by Atos.
- to restriction of processing which allows you to control how your data is processed.
- to object the processing of your personal data which means that you can require that Atos ceases to process your personal data.
- to rectification which allows for modification of your personal data being processed by Atos.
Safety
This site will take reasonable steps to protect your personal information to transmit from your computer to our site and to protect such information from loss, misuse and unauthorized access, disclosure, alteration, or destruction. Keep in mind that no Internet transmission is ever completely secure or error-free and you must take responsibility when visiting other websites, even if following a link to them from iLUKA’s website. In the event that a breach does occur, we will take appropriate steps to notify you if you are, or could be affected and will make efforts to minimize the impact.
Links to Other Sites
This site may contain links or references to other sites to which this policy does not apply. We recommend you read the privacy statements of all sites you visit.
Operator of the Site
This site belongs to The iLUKA Collective Limited, trading as iLUKA (“iLUKA”). iLUKA acts as a service provider and data processor for its client, Atos. Atos acts as a data controller of the personal data collected from the site. Any reference to Atos includes its affiliates and group companies.
When destroying personal information, iLUKA will take commercially reasonable and technically possible measures to make the personal information irrecoverable or irreproducible as follows:
1. Electronic files which contain personal information will permanently be deleted using a technical method which makes the files irrecoverable; and
2. Any other records, print-outs, documents or any other recording media will be shredded or incinerated.
Contacting us
If you have any questions, comments, requests, or concerns related to this Privacy Policy or the information practices of this site, please contact us at:
The iLUKA Collective Limited, trading as iLUKA
16 High Street, Hampton Wick, Surrey KT1 4DB United Kingdom
contact@euro2024-atos.net
You may also have the right to ask for a copy of your personal data in a portable format or to restrict or object to the processing of your personal data. To exercise these rights, please complete this online form to contact the Atos Data Protection Office. For any other queries contact us here.
Complaints
Should you wish to do so, you have the right to lodge a complaint with the relevant supervisory authority.
Changes to this Privacy Policy
If this Privacy Policy is changed, the revised version will be posted on this site. Please check back periodically, and especially before you provide personal information.
This Privacy Policy was last updated on 01/01/2024.